IDS Monitoring Services

Our clients aren't used to having all of the data available—they're used to operating on only one or two percent and watching some real-time monitors. Their staff isn't experienced in monitoring and analyzing operations through interval data. IDS Monitoring Services are designed as an ongoing effort that augments your own staff and apprentices them into the diagnostic techniques IDS uses. Monitoring services start once the initial set of issues found through the diagnostic program are being resolved. We'll review the chillers, air handling systems, primary and secondary cooling loops, etc. through the interval data on a regular basis (daily to weekly) to verify that your campus/facility is operating smoothly. Our continuous monitoring provides a variety of benefits:

  • Ensure the operational changes made as a result of earlier diagnostics have the desired impact and do not inadvertently cause issues elsewhere.
  • Provide ongoing data collection to justify future capital expenditures to improve energy systems.
  • Show new problems that might suddenly arise due to malfunctioning equipment.
  • Verify that the installation of new equipment is having the intended impact without negatively affecting existing operations.
  • Catch necessary operational and control changes needed due to seasonal weather changes.
  • Track cost savings attributed to changes made as a result of earlier monitoring and diagnostics.

Our clients find a great value in IDS Monitoring Services, especially during the first year of operation as they develop their own in-house expertise at analyzing EnergyWitness™ data.

We See it All Because We've Seen it All


Monitoring RH sensor data from two different building automation systems. The total lack of uniformity of the graphs shows that at least one of the sensors is out of calibration or flat out broken.

With years of experience in running facilities, working on control systems, and working for utilities, the IDS monitoring team is unsurpassed in their knowledge of how energy systems work and interoperate. We're pioneers in the use if interval data to manage energy systems.

Because we've seen it all, from components that are faulty or out of calibration to fundamental design problems, we know what the data should look like for a properly running campus, central utility plant, building, or piece of equipment. And, when problems are still lurking, we see them all because they show up in the data. Our clients are often amazed (and then grateful they found us) that in one week of monitoring we can provide more insight to improving operations than the entire on-site staff with 10+ years experience.

As part of IDS Monitoring Services, we'll examine your system on a regular basis (frequency determined based on your needs and site specifics). We can do this remotely by looking at the interval data captured in EWDataRepository. With each review, we'll send a brief report electronically (no need to waste energy and trees on paper reports) that outlines what we've seen. This will include:

  • General statement about operations.
  • Verification of any specific issues we're monitoring. (e.g. If during the past week we changed the approach temperature on the chillers from 3° to 4°, we'll note if it had the intended impact.)
  • Review of any new issues discovered along with recommendations for course of action (we'll contact operations personnel immediately by phone to alert them to issues as they are identified).

We understand that this is a whole new approach to managing energy systems. And for that reason, there's no better way to take advantage of the wealth of information EnergyWitness makes available than through IDS Monitoring Services.

Contact Us

To see a demonstration or for more information on IDS Monitoring Services, please contact us by phone at 617-744-1091 or by e-mail at info@intdatsys.com.

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