The Realities of Implementing a Utility Billing System
  University of Arkansas, Fayatteville—AMCA System

As a follow-up to the business presentation of University of Arkansas' AMCA system presented at CAPPA 2005, at CAPPA Technology 2006 we examined the technical and implementation challenges of meeting the university's business objectives. We were fortunate to have UAF's Assoc. Vice Chancellor, Mike Johnson, provide a short recap of the business goals driving the project. Then the presentation tackled issues ranging from handling dozens of tariffs, managing all different begin/end dates for different bills, how to get information to users that isn't old and stale, and information needs.

 

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Utility Billing - realities of implementation

View the presentation.
10 slides — 837KB PDF
February 2006

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